Personal Lines Insurance Account Manager (Licensed)

 Job Title: Personal Lines Account Manager (Licensed)
Location: Dublin, OH | In-Office 
Job Type: Full-Time
Agency Type: Independent Insurance Agency

About Gilles Smith Purdum Insurance Agency
We are a family-owned, second-generation independent agency proudly serving the Dublin, OH community and beyond. At Gilles Smith Purdum, “Customer First” isn’t just a motto—it’s the foundation of everything we do. We're deeply involved in our local community and committed to delivering personalized service backed by trusted insurance solutions.

We’re looking for a Licensed Personal Lines Account Manager who shares our values and wants to be part of a team that truly cares about clients and community. What You’ll Do

• Manage and service an existing book of personal lines clients (auto, home, umbrella, etc.)
• Handle renewals, claims, policy changes, endorsements, and client service inquiries
• Provide quotes using comparative rater and carrier portals
• Communicate proactively with clients and maintain high service standards
• Coordinate with carriers such as Grange, Auto-Owners, Erie, Hanover, Safeco/Liberty, and Progressive
• Keep detailed records in our agency management system
• Cross-sell additional coverages where appropriate

 What You Bring

• Active Property & Casualty (P&C) license in Ohio
• 2+ years of personal lines insurance experience, preferably in an independent agency
• Strong customer service and communication skills
• Experience with insurance software (Epic)
• Detail-oriented, organized, and driven to serve clients effectively

 What We Offer

• Paid Time Off
• Health Insurance
• Commission Opportunities
• Retirement Matching
• A supportive, community-driven, family-oriented work environment
• Long-term growth potential within the agency

 How to Apply
To apply, please send your resume and a brief cover letter to:
info@gsp-insurance.com
We look forward to welcoming someone who’s as committed to service and community as we are.