Director Development, Data Analytics & Operations

“If we can get one child adopted into a loving family, all our work will be worth it.” – Dave Thomas

Join us as we champion our mission to dramatically increase the number of adoptions of children waiting in North America’s foster care systems. We’ve helped more than 15,000 young people find safe, permanent homes across the United States and Canada, but our mission is not complete. Invest your career in making a difference and join the Dave Thomas Foundation for Adoption team.

We offer a supportive workplace where you can make an impact. We are dedicated to creating a diverse, inclusive and equitable work environment for Foundation staff, while advocating for measurable change toward racial equity within the child welfare system.

We are looking for excellent talent to support our mission in Dublin, Ohio. As the director, development analytics and operations, you’ll use data storytelling to guide fundraising strategy and leverage data-driven insights to fuel strategic decision-making that supports the Foundation’s mission. In this role, you’ll lead and inspire a skilled team that delivers the essential operations support behind our fundraising success, including gift entry, donor stewardship, data insights and project management. You’ll translate complex data into actionable insights, uncover trends and shape strategies that help our development team identify, cultivate and steward donors more effectively. If you’re ready to apply your analytical expertise to drive strategy and advance fundraising initiatives, we’d love to hear from you.

Key Deliverables:

1. Lead the data science and donor analytics of the Foundation’s fundraising program to inform data-driven decisions

• Develop and implement comprehensive data strategies for the department, aligning data initiatives with organizational goals and priorities; conduct advanced analytics, develop predictive models and generate actionable recommendations to increase donor lifetime value, improve donor retention and drive fundraising effectiveness and efficiency and clearly communicate insights through data storytelling, visualization, and presentations tailored to diverse stakeholders.
• Oversee the tools and/or partners that perform advanced analytical models and algorithms to extract valuable insights from large volumes of donor data, such as segmentation, predictive modeling, donor lifetime value analysis and churn prediction
• Develop and maintain donor dashboards and reports that provide relevant and actionable information about donor file health, donor segment migration and donor lifetime value to inform fundraising and marketing strategy and translate complex data into compelling stories and strategic recommendations that drive organizational decisions

2. Lead and oversee the Foundation’s development operations team

• Provide strategic direction and leadership to the development operations team, fostering a culture of collaboration, innovation and continuous improvement
• Oversee the team’s responsibilities for managing gift entry, data hygiene and reporting and project management; establish and implement policies and procedures to ensure data integrity and privacy
• Oversee management and administration of the Foundation’s fundraising software, including HubSpot, Fundraise Up, PaperSave, LexisNexis, and IWave,

What You Bring:

• Undergraduate degree in a related field required
• 7 + years of experience in data analytics, predictive modeling and data visualization, preferably in a fundraising or non-profit environment
• Background and/or experience with statistics or finance preferred
• Experience working with donor segmentation, data mining and donor journey analysis preferred
• Strong people and project management skills, with the ability to effectively lead and inspire a team; strong interpersonal skills and the ability to collaborate effectively with stakeholders at all levels of the organization
• Extensive experience with CRM and/or donor management systems with HubSpot and Fundraise Up strongly preferred; familiarity with project management tools (e.g., Asana) and ability to learn new platforms quickly
• Excellent verbal and written communication skills, with the ability to present complex analytical concepts and findings to both technical and non-technical audiences
• Values diversity and supports an inclusive culture

Our Benefits

At the Foundation, our team is committed to providing unwavering dedication to change the journey for children lingering in foster care. We value each member of our team, and we are committed to taking care of you. Beyond joining our talented team and the opportunity to make a difference, we are proud to offer our employees a competitive compensation and benefits program, including:

• Flexible, hybrid schedule arrangement for most positions allowing employees to choose to work from home up to two days a week
• First day of hire medical, dental and vision insurance coverage for you and your family
• Employer-funded health reimbursement account (HRA). The HRA is a tax-advantaged account, funded solely by the employer to help you pay for medical expenses.
• Employer-paid basic life insurance, short-term disability and long-term disability
• Eligibility for a 403(b)-retirement match program up to 5% after the first year of employment
• Adoption-Friendly Workplace providing financial benefits and paid time off for adoptive parents
• Generous paid time off, including paid holidays, paid personal, vacation and sick days as well as parental leave, adoption leave and foster care leave
• A connected team environment that embraces a commitment to diversity, equity and inclusion
• Career advancement opportunities and continued education
• A comprehensive offering of additional voluntary benefits!

The Dave Thomas Foundation for Adoption is an equal employment opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, religious beliefs, political affiliation, creed, HIV/AIDS status, ethnicity, sex, age, national origin, ancestry, disability, sexual orientation, gender, gender identity, gender expression, pregnancy, marital status, familial status, veteran/military status, predisposing genetic characteristics, domestic violence victim status, prior arrest or any other category protected by applicable law. Any employee who engages in such conduct is subject to disciplinary action, up to and including discharge.